Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of your refund.
Once approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, please follow the steps below.
Step 1: Check your bank account again.
Step 2: Contact your bank - there is often a processing time before a refund is posted
Step 3: If you’ve done the above steps and you still have not received your refund yet, contact us at hello@shopblanq.com.
Sales items
Only regular price items may be refunded. Unfortunately, sales items cannot be refunded.